The three-day virtual event provided unique access to manufacturers, suppliers, parts distributors and service trade groups.
More than 200 appliance professionals registered to prioritize education and networking at the recent three-day virtual Service Manager Network Conference, hosted in mid-October by Nationwide Marketing Group’s Appliance Service Initiative .
“Since we began this effort to support the appliance service community, our goal has been to provide our members with the tools they need to streamline and improve all aspects of their business,” said Mark Pollitz, director of the Service Leaders Network in a press release. “Our virtual SLN conference is just one of the ways we are working to achieve this goal. And a huge thank you to the manufacturers, vendors and trade community for their support of this event and for making themselves available of our members.
Dealers had the opportunity to hear and learn from over 70 different speakers and industry partners, attend a virtual trade show, and participate in several different roundtables with manufacturers and their service colleagues of household appliances.
The SLN Virtual Conference Educational Tracks and Trade Show brought together several industry partners, including the Professional Servicers Association, Fred’s Appliance Academy, Master Samurai Tech, Dyer Appliance Academy and TMM Academics. In addition, a full day was dedicated to training on best delivery and installation practices.
Manufacturers and suppliers involved in the conference included Whirlpool, GE Appliances, Fisher & Paykel, Hisense, Samsung/Dacor, Speed Queen, DirecTV and Restoration ArTechs. Several business management partners, including Dispatch Track, My Office Help, Service Company Solutions and Service Success Group, also contributed throughout the show.
“Everyone is busy and trying to make every moment count,” said Deon Chambers, operations manager for the Dalton Service Center, who attended the event in a statement. “This conference fit my schedule so well and it was so nice to not have to waste so much time traveling. Every session I attended was quick and full of useful information. And it was refreshing to see how interactive the sessions were and how engaged the speakers were in each presentation. I took a ton of notes which I will share with my team.
The SLN conference will remain active throughout November, and members of the Nationwide Device Service can still register and watch recordings of these presentations. Members can visit MemberNet for more information on how to access the SLN Virtual Conference. For more information on Service Leaders Network or how to access the virtual conference, please contact Mark Pollitz at [email protected].