Virtual assistant

Do you need a virtual assistant? 5 things to consider

If you’re ready to grow your admin team and are considering virtual assistants, here are some things you should know.

Most business operations can be done online these days, so it’s no surprise that more and more businesses are relying on virtual assistants. Part of growing your business is reinvesting in leverage and talent, but there are also costly mistakes you want to avoid.

If you’re ready to grow your admin team and are considering virtual assistants, here are some things you should know.

Budget for an assistant

The maximum you should allocate to fixed costs like administrative talents is 12%. You may find a full-time assistant who needs more, but in that case consider paying 12% salary and then making up the remaining 4% in structured bonuses.

Paying a virtual assistant $7-30 per hour is more cost effective depending on their expertise and the task.

The different types of virtual assistants

The first type of virtual assistant comes from a generalized VA company. These companies employ many different virtual assistants who can perform many different tasks and charge by the hour. You can purchase a package that includes a set number of hours per week or per month.

You can use this type of VA for general tasks such as document editing or research.

The second type of VA is project-based. These are companies or individuals who specialize in specific tasks and charge more for their expertise.

You can use this type of AV for a project that requires a specialist who can perform the task faster or better than your internal team. For example, social media graphics, video editing or web design.

How to find the right VA for you

First, decide if you need a VA in your geographic location and time zone. If you need to be able to reach them during work hours, having a VA in your city or state is more efficient than having one in another country.

Second, confirm that the VA company pays its workers fairly. If you’re going to spend your hard-earned money on their business, make sure their values ​​match yours.

Third, do your research. Read testimonials and ask for references. Talk to previous clients and if they don’t recommend the company, don’t work with them.

Tips for Hiring a Virtual Assistant

There are several red flags to watch out for when hiring a VA individual or company. These tips will help you avoid these mistakes.

  • Always go month to month with your contract. Don’t lock yourself into a one-year deal.
  • Insist that a two-week notice clause be added to the contract so that you are notified if the VA working on your project will leave and be replaced by someone new.
  • Do not give them access to your social media accounts, payroll or billing accounts.
  • If they want to charge you an integration/installation fee, ask them.
  • If you pay for a monthly plan of hours, make sure your contract says your unused hours roll over to the next month.
  • When hiring virtual assistants to handle your calls and emails, test them first. See how they perform on the phone and in writing.

Should I hire a part-time assistant or a VA?

If you’re unsure whether you should hire a part-time assistant or a virtual assistant, assess the tasks you need. A specialized and expert VA could do the job better and faster than a part-time in-house assistant, and for less money.

Additionally, if the tasks you need to complete are below your current administrative team’s pay grade or they don’t have the time, a VA can help you out until you have enough work required for another. full-time employee.

Virtual assistants can fill in the gaps in your operations until you’re ready to invest in full-time talent. Remember that hoarding your money and doing all the work yourself does not grow your business. Investing in talent, like administrative employees and virtual assistants, does.