Virtual assistant

Adventist Health launches Virtual Assistant and Symptom Checker | The Delano Disc

Adventist Health announced the launch of the COVID-19 Virtual Assistant and Symptom Checker on the Adventist Health website, an easy and accessible way to check symptoms and get information about COVID-19 via online chat .

“During this unprecedented time of uncertainty and constant change, Adventist Health understands the critical need and our responsibility to provide up-to-date information and support to the communities we serve,” said Ramesh Nathan, medical director of disaster prevention. infections and antimicrobial stewardship at Adventist Health. “We know patients find these resources helpful, and this online tool can provide an even faster response to those looking for information.”

Adventist Health worked with GYANT, a digital health company specializing in AI virtual assistants for health systems, to develop the COVID-19 Virtual Assistant and Symptom Checker.

“We have developed our COVID-19 Screening Tool and Emergency Response Assistant to help hospitals and healthcare systems manage the influx of patient requests during times of uncertainty,” said Stefan Behrens, CEO of GYANT. “We are excited to help Adventist Health better educate its patients and prevent the spread of the virus. Adventist Health patients can now receive the most up-to-date information they need virtually, without having to leave their homes.

The COVID-19 Virtual Assistant and Symptom Checker, developed using guidelines and protocols from the Centers for Disease Control and Prevention and the World Health Organization, provides reliable and timely information to patients and community members. This free and easy-to-use tool is accessible 24/7, offers a symptom checker as well as options for a virtual tour and shelter-in-place information.

For more information and resources on the coronavirus, visit adventisthealth.org/coronavirus-preparation/