Virtual assistant

8 virtual assistant skills that make businesses more flexible

PHILIPPINES, May 13, 2022 / — The pandemic has forced businesses to embrace digital-enabled operations with the rise of work-from-home arrangements. And in this “new normal” of work, virtual assistants have become invaluable in navigating the “new normal”.

Virtual assistants are the unsung heroes of the work-from-home era, helping executives, business owners and other professionals stay efficient and focused on their core business in a highly unpredictable pandemic environment.

In this article, we list the top virtual assistant skills that companies should look out for when hiring one.


Virtual assistants must have the ability to handle multiple clients and schedules all the time. Without proper time management skills, it’s easy to miss important details, which can lead to lost productivity. It will be best if the budding virtual assistant is familiar with cloud-based calendars and scheduling tools.


Information is king in the digital age, and for virtual assistants it can be difficult to process masses of data without the proper tools and skills. Knowing how to keep files in properly labeled cloud storage is key to making information easily accessible when needed. Top-notch virtual assistants also know the importance of having secure storage for details such as account IDs, passwords, client information, appointments, birthdays, and other information that can be crucial in a project.


Important communications, information, memos and documents would still go through virtual assistants. It’s important for virtual assistants to keep a close eye out for factual and typographical errors, email formats, and other possible errors before they go public. Virtual assistants can literally save businesses by having a keen eye for detail.


Online calendars, scheduling platforms, automation tools, cloud storage – it seems like every task has a tool for it these days. It’s true and many of them can be learned easily through online courses. Candidates familiar with the latest productivity tools, including those from the Microsoft, Google, and Apple ecosystems, will find it easier to adapt to the role.


There are better ways to handle multiple assignments than traditional error-prone multitasking. Batch processing is one of the main skills of a virtual assistant that allows more efficient work. Instead of multitasking for each client need, seasoned professionals bundle similar tasks together at certain times of the day. For example, instead of responding to emails as they come, top-notch virtual assistants can set an hour a day for email correspondence, allowing them to focus better.


From time to time, virtual assistants find themselves in a bind, especially when tasked with finding solutions to the client’s needs. Some would find themselves giving up, but for resourceful people, these dead ends are new beginnings. Virtual assistants that can be relied on to work independently save business owners a lot of value and contribute to a seamless workflow.


Crucial instructions can be lost in translation if a virtual assistant is not fluent in your language. This is why one of the main skills of a virtual assistant that most companies are looking for is communication. Virtual assistants who have good written and verbal communication skills will have an easier time adapting to your business needs.


Remote work can be a drag if your virtual assistant is out of sync with your work hours. Anything important can happen during business hours and virtual assistants who cannot work the same schedule will have a big problem with many tasks. But with a global talent poolcompanies can look for virtual assistants who have no problem adapting to their time zones for better flexibility.

Virtual assistants will continue to be in demand as the world enters the digital age. Typical tasks a virtual assistant may perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts. Some virtual assistants specialize in graphic design, blogging, accounting, social media, and marketing services.

For an employer, one of the benefits of hiring a virtual assistant is the ability to contract only the services they need, and outsourcing will be key to finding the right talent for your business. Outsourcing virtual assistants will free you up for strategic thinking while reducing overhead. More time on core tasks means faster business growth.

This article originally appeared in Accountants in 8 virtual assistant skills that make businesses more flexible

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